by
Ernest Oriente
Posted
May 16, 2001
How
To Build A Mentoring Program For Your Property Management
Company! ©
What do
AT&T, General Motors, DuPont and Federal Express all have
in common? They are all using mentoring programs to develop
career enhancing skills and to leverage the knowledge and
experience of their senior executives. In the property management
profession, leading companies are using mentoring programs
to develop future leaders and to retain SuperStars. This article
will cover the important steps for creating a mentoring program
as people and their continued development are your greatest
assets.
Understanding
why mentoring programs work: Mentoring programs will support
the organizational mission of your property management team
and will make a strong statement about the values within your
company. In addition, a mentoring program will help to rejuvenate
long term employees as they see and watch the growth of their
mentees. Since 1992 DuPont has created mentoring relationships
for 6,000 of the company’s 60,000 employees. Based on
their experience, listed below are some of the reasons why
mentoring programs work:
1. Mentoring
programs can help attract and retain SuperStars.
2. Mentoring
provides targeted, individualized training and coaching.
3. Mentoring
makes mentees responsible for their own development.
4. Mentoring
provides timely information for a mentee.
5. Mentoring
can help with diversity efforts.
6. Mentoring
is time-efficient.
7. Mentoring
will set your company apart from your competitors.
8. Mentoring
helps develop future leaders.
9. Mentoring
allows creative ideas to flourish.
Tip From The Coach: As a property management
executive, creating a mentoring program for your company will
have both tangible and intangible benefits. In addition, launching
a new program of any kind takes confidence and courage. Ready
to take the next step?
Finding
mentors within your company: Finding great mentors within
your property management company is generally done by an internal
identification process. In addition, a mentor must be a SuperStar,
as measured by the goals, performance and expectations within
your company. Once a list of potential mentors has been determined,
written correspondence should be sent to each individual clearly
communicating that you are looking for SuperStars within your
company that are willing to guide/coach individuals wanting
to be mentored. To build and maintain a great mentoring program,
mentors must have the following skills and behavior:
1. A mentor
must have great listening skills.
2. A mentor
must have the ability to ask pointed/appropriate questions.
3. A mentor
must be willing to provide guidance and coaching.
4. A mentor
must be able to invest one meeting per month, for at least
one year per mentee.
5. A mentor
must be willing to allow their mentees to observe them conducting
business.
6. A mentor
must share your company goals and vision.
7. A mentor
must be prepared to be blunt with their observations, if necessary.
8. A mentor
must learn 45 specific coaching skills to be effective.
9. A mentor
must will be able to guide their mentees on career development
questions.
10. A mentor
must be willing to let their actions speak louder than their
words, and they must model world-class leadership.
Tip
From The Coach: The relationship between a mentor
and a mentee must be dynamic and built on trust. A mentor
must be able to combine the behavior of a role model, the
skills of a teacher, the wisdom of an advisor, the care of
a coach and the inspiration of a leader. As a twist on traditional
mentoring programs, some of our property management clients
have created a MentorUp program to help senior executives
learn more about technology from the younger SuperStars within
their company.
Want to
hear more about mentoring programs or to learn about the 45
specific coaching skills needed as a mentor? Fax a note on
your letterhead to 435-615-8670 or send an E-mail to ernest@powerhour.com
and The Coach will fax/E-mail back to you a free invitation
to be a participant on a TeleForum conference call.
Author’s
note: Ernest F. Oriente, The Coach, is founder of PowerHour®,
a professional business coaching service and has spent 8,800
hours delivering customized training, by telephone, in leadership,
tradition/Internet marketing and sales for property management
companies, apartment locator/corporate housing services and
publishing companies worldwide. We specialize in global distance
learning by telephone, using our state-of-the-art conference
call system for interactive and dynamic TeleForums. Twice-monthly
TeleForums link 10-100 executives/professionals/individuals
who are geographically dispersed, in a time efficient and
profitable format. PowerHour® is based in ski-town—Park
City, Utah, at 435-615-8486, by E-mail ernest@powerhour.com
or visit our TeleForum website: http://www.coachingsuccess.com.
To receive a FREE property management success newsletter send
an E-mail to: ernest@powerhour.com. Recent PowerHour®
articles have appeared in 2000+ business/trade publications
and websites.
TO
BOOK THIS SPEAKER CLICK HERE
To
Return to "Speakers & Topics" Click Here
The
Apartment Speakers Network, 109 Fairfield Way, Ste. 202, Bloomingdale,
IL 60108
Office: 630-529-5028, Fax: (630) 529-5077
Email us by
Clicking Here.
Copyright
© 2002 The
Apartment Speakers Network
|
